CONTACT US

Contact Us

We are happy to assist with product information, customization requirements, order questions, and after-sales support.

Company Information

Company Name:
TELOS TRADING LIMITED

Registered Address:
134 Corfield St, London, England, E2 0DS

Website:
https://kvansuit.com/

Email:
lexiecudrus@outlook.com

Phone / WhatsApp:
+1 213 960 2843

Customer Service Hours:
Daily, 5:00 AM – 9:00 PM (Beijing Time, GMT+8)

Customer Support

For questions regarding an existing order, please provide your order number so that we can assist you efficiently.

When contacting us about an order, please include:

  • Order number
  • Name used for the order
  • Email address used when placing the order
  • A brief description of your question or issue
  • Relevant photographs or other supporting information, where applicable

Providing complete information will help us review your request more efficiently.

Custom Clothing Inquiries

If you are interested in custom or personalized clothing, please provide information about your preferred:

  • Clothing style
  • Size or measurements
  • Design
  • Color
  • Quantity
  • Other customization requirements

If you are unsure whether a particular customization can be provided, please contact us before placing your order.

Order Support

Our customer service team can assist with questions regarding:

  • Product information
  • Customization
  • Order status
  • Payment
  • Shipping
  • Tracking information
  • Returns
  • Refunds
  • Damaged or defective products
  • Other order-related concerns

For return or refund requests, please contact us before sending any product back.

Response Time

We aim to respond to customer inquiries as soon as reasonably possible during our customer service hours.

For urgent order-related questions, please include your order number and a clear description of the issue in your message.

Contact Details

Email:
lexiecudrus@outlook.com

Phone / WhatsApp:
+1 213 960 2843

Customer Service Hours:
24/7 Online Support

Company:
TELOS TRADING LIMITED

Registered Address:
134 Corfield St, London, England, E2 0DS